Programmes › Office Administration

Become a qualified office administrator, competent across the full scope of professional office operations.

This QCTO-aligned programme qualifies you to manage business correspondence, maintain records, process procurement and tender documents, support payroll, plan meetings and coordinate small projects. You will be able to demonstrate these competencies through a Portfolio of Evidence built from your own workplace. Study part-time online, open intake, start anytime.

Enrol Now. R1 000/module Apply for Funding / SETA Route

Paying per module yourself? Click Enrol Now and start today. Employer or SETA funded? Click Apply and we handle the paperwork.

Why study with KASI

Office administration runs the business. Get recognised for it.

Good administrators hold the whole operation together and rarely get the credit. This qualification puts your skill on paper, registered on the South African NQF. KASI takes it one step further. We are the Regional Strategic Partner for Africa of IIMSTC, the international council in Bengaluru affiliated with the Government of India, so your name enters an international network the day you enrol.

That opens doors a local certificate cannot: a community of practitioners beyond South Africa, the chance to apply for IIMSTC’s global internship programme, and a recognised route to international standing through IFSPD Europe, which holds Special Consultative Status with the UN ECOSOC. You can verify KASI’s seat on the council on iimstc.com.

This partnership is an international network and recognition pathway. It sits alongside your South African QCTO qualification. It does not replace it.

Who this qualification is for

Office administrators and PAs seeking formal SAQA recognition
Receptionists, data capturers and admin clerks looking to formalise their skills
Anyone funded by employer SDL levy or SETA bursary
Career changers entering the administration field
Learners who have been doing the job for years but lack a qualification on paper

Entry requirements

NQF Level 4 (Grade 12 or equivalent)
Working in or seeking an administrative role
Access to a smartphone and internet connection
Basic English literacy
RPL available, relevant work experience may reduce module requirements

How it works

All materials online at lms.edukasi.tech, works on a smartphone
Practice quizzes with instant feedback in every module
Study 4–6 hours per week at your own pace
Digital evidence submission, no office visits
AI-supported assessor review with human sign-off on each module
Workplace logbook completed and signed by a workplace mentor

Fees & payment

R1 000 per Knowledge Module, pay only for what you take
15 Knowledge Modules → ~R15 000 for the full qualification
EISA external assessment: confirm current fee with Services SETA (011-276-9600), charged at AQP rate, payable before sitting
Employer SDL levy and SETA bursaries accepted
Group discounts available for 5+ learners from one organisation
No upfront registration fee, pay per module as you go

Programme components

The qualification covers three component types. Knowledge Modules are the payable units (R1 000 each). Practical Skill and Workplace modules are evidence-based assessments included in the programme.

Knowledge Modules. KM-01 to KM-15

KM-01: Business Communication in the Workplace
KM-02: End-User Computing and Digital Tools
KM-03: Records and Document Management
KM-04: Workplace Calculations and Numeracy
KM-05: Procurement and Supply Chain Basics
KM-06: Tender Administration and Compliance
KM-07: HR Support and Employment Legislation
KM-08: Payroll Support and Financial Administration
KM-09: Meeting and Event Management
KM-10: Customer Service and Stakeholder Relations
KM-11: Small Project Coordination
KM-12: Legal and Regulatory Compliance in Admin
KM-13: NQF, SAQA and the South African Qualifications Landscape
KM-14: Public Relations and Organisational Communication
KM-15: Work Readiness and Professional Development

Practical Skill Modules. PM-01 to PM-11

PM-01: Produce professional business correspondence
PM-02: Manage and maintain records systems
PM-03: Process procurement and supplier documents
PM-04: Administer a tender process
PM-05: Support payroll and salary administration
PM-06: Plan and manage a meeting or event
PM-07: Coordinate a small office project
PM-08 through PM-11: Applied office administration tasks

Workplace Modules. WM-01 to WM-10

158 workplace learning credits completed in your current role
Mentor-signed logbook submitted digitally for each section
No physical workplace visits required from the assessor

Already working in office administration? Use your experience.

Many South African office workers have been doing the job for years without the paper to prove it. RPL (Recognition of Prior Learning) lets you convert that documented experience into credit toward your NQF qualification, potentially reducing the number of modules you need to complete and cutting the time and cost to qualify.

KASI will conduct an RPL screen as part of your application. There is no separate RPL fee. Credits are awarded based on evidence you can provide against the SAQA unit standard outcomes for SAQA 102161.

Apply and request an RPL screen

For Employers & HR Teams

Fund this qualification from your Skills Development Levy

Office administration is one of the most fundable skills areas under SETA discretionary grants. If your organisation pays the monthly SDL (1% of payroll), you can recover grants to fund your employees’ qualifications. KASI can structure a cohort enrolment for your admin team.

Section 12H of the Income Tax Act provides an additional tax deduction of R40 000 per learner enrolled in a qualifying learnership in Year 1. For a 10-learner cohort, this is R400 000 in tax deductions, typically exceeding the total programme cost.

Enquire about a cohort Email us for the employer one-pager

Common questions

How long does it take?

Most learners complete the full qualification in 18–24 months studying 4–6 hours per week. Pay-as-you-go means you can pause between modules without losing progress.

Can I study on my phone?

Yes. The Moodle LMS at lms.edukasi.tech is fully mobile-responsive. Most learners complete modules during lunch breaks or evenings on a smartphone. Evidence can even be submitted via WhatsApp where supported.

What is the EISA?

The External Integrated Summative Assessment is the final external exam administered by Services SETA (AQP for SAQA 102161). It is written after all internal modules are complete. The fee is charged at the AQP rate, passed through to you at cost, no mark-up.

Is this recognised by South African employers?

Yes. This is a SAQA-registered qualification on the National Qualifications Framework. It appears on the SAQA NLRD (National Learner Record Database) upon completion and is verifiable by any employer. It is not a short course or certificate, it is a full NQF occupational qualification.

Ready to start?

Enrol in the Office Administration qualification today.

Open intake · Start anytime · R1 000 per module

Enrol Now Apply (SETA / employer funding)